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Terms & Conditions 
 

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1. Introduction

Welcome to Centurion Compliance Consultants ("we," "us," or "our"), a UK-based compliance consulting firm specializing in financial services, anti-money laundering (AML) procedures, case auditing, and regulatory adherence. These Terms and Conditions ("Terms") govern your use of our website [Your Website URL] ("Website") and the services we provide, including compliance consulting, AML training, auditing, and bespoke software development for CRM systems ("Services"). By accessing our Website or engaging our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.

2. Services

We provide compliance consulting services tailored to financial firms, including:

  • AML training and procedure implementation.

  • Case auditing to ensure FCA compliance.

  • Consumer Duty and ESG regulatory support.

  • Development of compliance monitoring tools and CRM software solutions.

  • Training and process management for regulatory adherence.

Services are provided as per the scope agreed in a separate service agreement or contract ("Service Agreement"). Any additional work outside the agreed scope will be subject to mutual agreement and additional fees.

3. Eligibility

To use our Services, you must:

  • Be a business or individual operating in the financial services sector.

  • Be at least 18 years old.

  • Have the legal authority to enter into a binding agreement.

  • Comply with all applicable laws, including FCA regulations and UK financial crime laws.

4. Client Responsibilities

You agree to:

  • Provide accurate, complete, and up-to-date information necessary for us to deliver our Services, including details for AML checks or audits.

  • Cooperate with us by providing timely access to personnel, systems, and data as required.

  • Comply with all applicable laws and regulations, including FCA guidelines and UK GDPR.

  • Pay all fees as outlined in the Service Agreement.

5. Fees and Payment

  • Fees: Service fees will be outlined in the Service Agreement. Additional fees may apply for out-of-scope work, subject to your approval.

  • Payment Terms: Invoices are due within 30 days of issuance unless otherwise agreed. Late payments may incur interest at 2% per month.

  • Currency: All payments must be made in British Pounds (GBP) unless otherwise specified.

  • Refunds: Fees are non-refundable except as required by law or as agreed in the Service Agreement.

6. Intellectual Property

  • Our Materials: All content, tools, software, and materials provided by us (e.g., compliance monitoring systems, training materials) remain our intellectual property. You are granted a non-exclusive, non-transferable license to use these materials solely for the purpose of the Services.

  • Your Materials: You retain ownership of any data or materials you provide to us. You grant us a license to use these materials as necessary to deliver the Services.

7. Confidentiality

We will treat all information you provide as confidential and use it solely for the purpose of delivering our Services. We will not disclose your information to third parties except as required by law (e.g., FCA reporting, financial crime investigations) or with your consent. This obligation survives the termination of our engagement.

8. Data Protection

We comply with the UK GDPR and Data Protection Act 2018 in processing your personal data. For details on how we collect, use, and protect your data, please see our [Privacy Policy]([Your Website URL]/privacy-policy).

9. Liability

  • Limitation of Liability: To the fullest extent permitted by law, our liability for any claim arising from these Terms or our Services is limited to the fees paid for the specific Service giving rise to the claim. We are not liable for indirect, consequential, or incidental damages, including loss of profits or data.

  • No Warranty: While we strive to provide accurate and reliable Services, we do not guarantee that our Services will be error-free or meet all your expectations. Services are provided "as is."

10. Termination

  • By You: You may terminate our engagement as per the terms of the Service Agreement, typically with 30 days’ written notice.

  • By Us: We may terminate our engagement if you fail to pay fees, breach these Terms, or engage in unlawful activities, with immediate effect upon written notice.

  • Effect of Termination: Upon termination, you must pay all outstanding fees. Any licenses granted to you for our materials will cease.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Force Majeure

We are not liable for delays or failures in performance due to events beyond our control, including natural disasters, cyberattacks, or regulatory changes.

13. Changes to These Terms

We may update these Terms to reflect changes in law or our practices. We will notify you of significant changes via email or a website notice. Your continued use of our Services after such changes constitutes acceptance of the updated Terms.

14. Contact Us

For questions about these Terms, please contact us.

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Thank you for choosing Centurion Compliance Consultants. We look forward to supporting your compliance needs.

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